F&I Online Ltd t/a Car Insurance Plus
Lumiere House, Elstree Way, Borehamwood, England, WD6 1JH
Company Number: 09664343
Authorised and regulated by the Financial Conduct Authority (FCA) - Firm Reference Number: 731217
Registered with the Information Commissioner's Office (ICO) - Registration Number: ZA156503
About Our Services
The Financial Conduct Authority (FCA)
The FCA is the independent watchdog that regulates financial services. This document is designed to help you decide if our services are right for you.
Whose products do we offer?
We offer car insurance products from a panel of insurers. We do not provide access to the whole of the market, nor do we offer products from a single insurer.
Which service will we provide you with?
We will provide you with information only to help you make an informed choice. We do not provide independent advice or make recommendations. You will need to make your own decision as to whether the policy is suitable for your needs.
What You Will Pay for Our Services
We do not charge you directly for using our service.
We receive a commission from the insurer when you purchase a policy through us.
You may request details of the commission we earn for arranging your policy.
Who Regulates Us
F&I Online Ltd t/a Car Insurance Plus is authorised and regulated by the Financial Conduct Authority (FCA).
- Firm Reference Number: 731217
- You can check this on the FCA Register by visiting www.register.fca.org.uk or by calling 0800 111 6768.
Ownership
F&I Online Ltd is privately owned and is not tied to any insurer.
What to Do if You Have a Complaint
If you wish to register a complaint, please contact us:
- Email: contact@carinsuranceplus.co.uk
- Post: Complaints Department, F&I Online Ltd, Lumiere House, Elstree Way, Borehamwood, England, WD6 1JH
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (FOS):
- Website: www.financial-ombudsman.org.uk
- Telephone: 0800 023 4567
Are We Covered by the Financial Services Compensation Scheme (FSCS)?
Yes. We are covered by the FSCS. You may be entitled to compensation from the scheme if we or the insurer are unable to meet our obligations. Further information about compensation schemes is available from the FSCS at www.fscs.org.uk.